The first step is to write step by step instructions on how to scramble eggs. After that I was scheduled to speak to an HR representative and have a "mock call". It was extremely unprofessional and difficult to understand what they wanted. The call lasted about ten minutes and then when I tried to ask questions was told, that will be for the follow up interview. There is definitely room for development with their process and professionalism but I think that it seems like a fun place to work! Just needs some improvements with it's hiring process

The entire interview process took about 3 weeks. First there was a writing sample they ask for which is very easy. The next step was a phone mock call. I was pretty nervous because I wasn’t sure how the role playing would go but the rep was super friendly and fed me the info before hand & I just navigated through the call showing my customer service skills. It wasn’t really about getting the info right but more so how can u resolve an issue effectively. The last step was in on site interview that lasted about an hour. I met w/ 2 hiring “team leads” for 30min each. The first hiring manager was pretty laid back & did ask basic interview questions but it was more conversational. The 2nd was a little more direct (reading through a list of questions) and his questions were longer/more complex. Overall my experience was great everyone was superb friendly & the office is so awesome!