I applied online. I interviewed at C.H. Robinson (Kansas City, MO) in May 2026
Interview
Lots of scenario-based questions. They were curious to understand how I would interact with customers and solve issues with them. Problem-solving abilities were important in the interview. They want to know how you react/treat/sympathize with customers.
Interview questions [1]
Question 1
When was a time you dealt with a difficult or upset customer? How did you go about handling the situation and coming to a resolution?
