Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CDK Global

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CDK Global reviews | CDK Global jobs | CDK Global salaries | CDK Global benefits
      CDK Global interviewsCDK Global Account Advocate interviewsCDK Global interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Account Advocate Interview

      12 Nov 2016
      Anonymous interview candidate
      Detroit, MI

      Other Account Advocate interview reviews for CDK Global

      Account Advocate Interview

      1 Aug 2018
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at CDK Global

      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at CDK Global (Detroit, MI)

      Interview

      Recruiter contacted me through a phone call for a phone screen and set up the interview. Interview started late, even though I got there early. Was asked a lot of basic employment and educational history questions. I was very well qualified for the job (which is basic telephone based client care from what I could tell) so they were pretty easy. One interviewer said that had been there for a little over a year and the other less than a year which I found strange as they were supposedly "team leaders". Also stranger, as I walked out I realized I hadn't seen any other men working here and the office was filled with women who all looked like they were in their mid 20's. Got a generic email from the recruiter a couple weeks later saying I wasn't really qualified. A day later I saw the same position I had just applied for posted on their site. Guess I didn't fit their ideal employee mold, as I'm not a 20 something blonde...

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with an upset customer.
      Answer question
      2
      avatar
      CDK Global response
      9y
      Thank you for taking the time to interview with CDK for the Account Advocate role. Culturally CDK thrives on a diverse and inclusive environment supporting our clients as well as our employees. To see more of our culture, go to https://www.facebook.com/cdkglobalcareers/ Always appreciate any additional insights: TalentAcquisition@cdk.com. Thank you for your feedback.

      Interview

      It took them two months to reach out once I applied. I had a really easy phone interview, and then an in-person interview with two people. If I'm being honest, it seemed like they didn't really care about me from the start of the in-person interview.

      Interview questions [1]

      Question 1

      How do you stay organized?
      Answer question

      Account Advocate Interview

      7 Jun 2016
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at CDK Global

      Interview

      I was brought in for an hour long interview in their Detroit office, the interview took about the whole time with and extra 20 minutes for me to ask questions. There were two full-time individuals in the room to interview me. I heard back about a week later with my offer, but didn't have a start date.

      Interview questions [1]

      Question 1

      They gave a lot of scenario questions and asked me to come up with various questions I could ask to follow up.
      Answer question
      avatar
      CDK Global response
      9y
      Thank you for taking the time to provide your feedback!