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      Cardinal Health

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      Related searches: Cardinal Health reviews | Cardinal Health jobs | Cardinal Health salaries | Cardinal Health benefits
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      Customer Service Representative Interview

      9 Aug 2016
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Cardinal Health

      Interview

      There was a phone interview. Then, I went in to the Customer Service center for a skills test (listening/reading emails for information - how to fix customer's problem), then a formal interview with two people. I'm not sure if this is still the same process. My interview occurred in 2010.

      Interview questions [1]

      Question 1

      Describe a time you offered good customer service.
      Answer question
      1

      Other Customer Service Representative interview reviews for Cardinal Health

      Customer Service Representative (CSR) Interview

      2 Feb 2026
      Anonymous employee
      Nlr, AR
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Cardinal Health (Nlr, AR)

      Interview

      Interview process was a panel of managers/ supervisors. Questions were the usual that are asked. Everyone was friendly and I heard back within the week. I stayed with the company for 5 years.

      Interview questions [1]

      Question 1

      What experience do you have that would relate to this position?
      Answer question

      Customer Service Representative (CSR) Interview

      22 Sept 2025
      Anonymous interview candidate
      Nashville, TN
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Cardinal Health (Nashville, TN) in Jun 2025

      Interview

      The screening process was easy enough but getting an actual interview with the team didn’t happen for me. I went weeks without communication and only received a “you weren’t selected” email right after I asked the person who referred me if they knew what was happening.

      Interview questions [1]

      Question 1

      How does your previous experience prepare you for this role?
      Answer question

      Account Manager Interview

      13 May 2025
      Anonymous interview candidate
      La Vergne, TN
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Cardinal Health (La Vergne, TN)

      Interview

      I recently applied for the Account Manager position and was pleased to be contacted within 48 hours, given that my qualifications significantly exceeded the listed requirements. I scheduled an interview with a representative named Katie; however, she did not attend the meeting. Following the missed appointment, I reached out to express concern and offered to reschedule, assuming there may have been an unforeseen issue. The response I received was simply a list of alternative dates and times—without any acknowledgment of the missed interview, explanation, or apology. This lack of professionalism and courtesy was disappointing. It led me to conclude that this company may not align with the standards and values I seek in a workplace. If this interaction is reflective of the organization’s culture, it raised serious concerns about how team members and prospective employees are treated. While I understand that companies often receive a high volume of applications, I believe every candidate deserves to be treated with basic respect and consideration. Since then, I have accepted an offer elsewhere, where the interview process was handled with care, respect, and professionalism—a truly positive experience.