I applied online. The process took 1 week. I interviewed at Citizens Advice Manchester (Manchester, England) in Aug 2021
Interview
Initial screening test where you have to take notes of a fake client call to show your ability to take accurate and efficient notes. 5 minute telephone interview just to get to know me. Full interview over Zoom (now in person) with three member panel.
Interview questions [2]
Question 1
Asked about working to targets in a fast paced environment.
