I applied in-person. The process took 2 weeks. I interviewed at Coach (Eagan, MN) in Apr 2014
Interview
This was a 2 interview process. It was quite easy and generic. They asked simple questions about previous retail experience and how to tackle retail related issues. They also considered knowledge about Coach and their fashion trends and market
Interview questions [1]
Question 1
How would you handle a tough situation with a customer?
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
