Coach Reviews

Updated Jan 14, 2022

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Found 2,318 of over 2,500 reviews

4.0
76%
Recommend to a Friend
86%
Approve of CEO
Coach CEO Todd Kahn
Todd Kahn
157 Ratings
Pros
  • "Coach has Great quality handbags(in 186 reviews)

  • "Amazing management and fun work environment(in 140 reviews)

  • Cons
  • "As far as I know, there is NO cons to working with COACH at all(in 119 reviews)

  • "The Demanding dress code could be a little overwhelming(in 94 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, less than 1 year
      Featured Review

      Amazing company to work for!

      Nov 17, 2021 - Senior Sales Associate in Marlton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coach has lots of tools to help you learn about the company, the product, different sales techniques, etc. They really care about their employees, and treat you like real people! They have great health and financial benefits. Sales incentives that allow you to win bags (also an amazing employee discount)

      Cons

      Not many that I can think of. You do have to meet sales goals pretty regularly, follow up with customers a lot which can feel pushy but not nearly as bad as other companies that I have worked for.

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    2. 5.0
      Current Employee

      Special task force

      Jan 25, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quality and production in COACH india

      Cons

      Ensure quality of the product and responsible for AQL Audits

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    3. 5.0
      Current Employee

      Good Place to work

      Jan 14, 2022 - Store Manager in Westlake, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As far a retailers go they are very employee friendly

      Cons

      slow moving when it comes to taking action

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    4. 5.0
      Former Employee, less than 1 year

      a great place to work!

      Jan 13, 2022 - Seasonal Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great management, good pay, and good benefits

      Cons

      Schedules were made a month in advance, so last minute plans are not always possible.

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    5. 4.0
      Former Employee

      Good experience

      Jan 13, 2022 - Art Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits for full-time employees

      Cons

      Lack of internal support for team

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    6. 4.0
      Former Employee, more than 1 year

      overall great entry to luxury

      Jan 12, 2022 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -amazing team and managers -good shift hours -team works really well together -great discounts -monthly bonus (if store meets monthly goal) -thorough training on brand + job operations

      Cons

      -meeting monthly goals can be challenging due to low volume customers purchasing at coach outlet instead -sales associates can be lazy and expect you to do work for them -barely any benefits -complaining customers

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    7. 5.0
      Current Employee

      Great Benefits

      Jan 3, 2022 - Assistant Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits for all associates

      Cons

      Work life balance is not the best.

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    8. 3.0
      Former Employee, less than 1 year

      good benefits

      Jan 13, 2022 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay, decent bosses and benefits

      Cons

      bad hours, sometimes dealing w upper management is hard

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    9. 3.0
      Former Employee, less than 1 year

      sales associate

      Jan 12, 2022 - Sales Associate in Dawsonville, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible hours, good environment, coworkers were nice

      Cons

      long hours standing. pay is not that good

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    10. 3.0
      Current Employee, more than 1 year

      It’s ok

      Jan 12, 2022 - Sales Associate in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a pretty Easy job.

      Cons

      Lots of favoritism Managers love to delegate there job to associates Managers do what’s best for them and take little consideration to what employees want Higher level Managers barely work 35hr a week and always leave early

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