I applied in-person. The process took 2 weeks. I interviewed at Coach (Toronto, ON) in Oct 2023
Interview
It was one group interview. We were all asked the same question and took turns answering. If you go later, you often sound like you're repeating the previous answers so it's best to answer first with a good response. They ask about your experience with customers, problem-solving and other skills you may need on the job.
Interview questions [1]
Question 1
Describe a time you had to juggle multiple tasks at the same time.
Describe a time you had to deliver bad news to a customer.
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
