Convergent Customer Service Representative CSR interview questions

It was very smooth ! Had to take drug test and submit all important documents . Got the job within 3 days of the application ! Amazing and blessed for the opportunity

The interview process was good, I applied on indeed.com and a recruiter called me she asked me a few questions over the phone and sent me an email with a application and set me an interview up I came in and she talked to me about the job description and she told me that I would have a day off during the week and one day off on the weekend I needed that schedule took a typing test which you had to type 25 wpm, and a navigation test for hot keys hired me on the spot for the company did my background check which I have a background non violent felony it took a month for me to get in class let me state my felony is 3 years old and they still hired me.