I applied in-person. The process took 1 day. I interviewed at Dunkin' (New York, NY) in Jun 2021
Interview
They asked if I am familiar with the products, if i had past experiences in the food industry, and basic questions about myself. Overall, the person who interviewed me was kind.
Easy going interview, got asked a few questions about my experience. Great people, Good management, down to earth and answered any questions I had. Quick tour and provided free drinks and coffee.
Interview questions [1]
Question 1
What is customer service and how would you respond to a difficult customer?
The interview typically takes about 15 minutes and focuses on your availability and reliability. Expect questions about your schedule flexibility, prior customer service experience, and how you handle fast-paced environments or difficult customers. It's generally informal, aiming to assess your attitude, communication skills, and ability to work in a team.
Common interview questions, and it was fairly calm, and it was a very easy interview, which did not take long at all. They even offered me a drink before and after.
