I applied online. The process took 1 week. I interviewed at Edward Jones in Jan 2018
Interview
Initial phone interview. Very short, a few typical interview questions (below). However, they emailed to inform me I was being selected to continue to the next phase of the interview process; only problems: the email said I had 48 hours to complete the remainder of the required documents (that are only released preceding the second phase), and I had just left with my wife to help my sister following her husband's death (and I didn't have access to a computer at the time). When I tried email them, the emails were pushed back with errors. However, they did send the Phase 2 application materials again, saying (again) that I had 48 hours, yet they emailed me less than 24 hours later to say they chose to go with someone else. Read the other reviews on this page before considering working for Edward Jones—you can tell a lot about a company by how they treat you during the interview process.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer. What did you do? What was the outcome?
The interview process included a phone interview with a recruiter, recorded video responses to multiple prompts, and finally an in-person interview with the financial advisor. The process took several weeks.
Interview questions [1]
Question 1
The financial advisor asked about connections in the community.
Lengthy and involved, with video responses, pretests and more. I wish I hadn't wasted my time because the last questions told volumes about the agent's ability to be fair/equal opportunity.
Interview questions [1]
Question 1
Was I aware the industry was dominated by women and would I mind that I might be the only man in the room at regional functions? Hmmm.
Very drawn out process, over a month. I have interviewed a couple of times. The first time I was never even in contact with the recruiter as I had only gotten the automated emails for each step. It was difficult to find her email when I had a question, which she never responded to. The next recruiter I had was more engaged but it took about 4-5 weeks after the last interview with several emails that were essentially "thanks for being patient we are still deciding" to get a rejection email on a saturday
Interview questions [1]
Question 1
how do you prioritize multiple, changing tasks and deadlines