1. Shadowing adviser to see how long is done
2. Interview with 2 x managers with behavioural questions eg customer service, dealing with difficult people
3. Technical assessment using practical advice scenario
Interview questions [1]
Question 1
Tell me about yourself
Tell me about a time you went above and beyond for client
I applied online. I interviewed at Employsure (Brisbane) in Jul 2021
Interview
Impersonal and cold. I felt that there is a fast burn rate and that I was just advisor number x that would be gone in a year. This could have affected my own attitude during the interview.
Interview questions [1]
Question 1
HR scenario involving an employee acting erratically and the employer wishes to dismiss.
I applied online. The process took 4 weeks. I interviewed at Employsure in Dec 2018
Interview
Simple questions on the FWA and awards, contracts and scenario based. There is initially a phone screen where you should mention anything you know about the business, then a 2 on 1 interview with the hiring manager (usually your team leader should you be successful) and potentially a final round depending on applicants.
Interview questions [1]
Question 1
How to manage employee performance in a specific scenario
