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      FedEx

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      Related searches: FedEx reviews | FedEx jobs | FedEx salaries | FedEx benefits
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      Customer Service Representative Interview

      27 Jul 2019
      Anonymous interview candidate
      Atlanta, GA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at FedEx (Atlanta, GA) in Jul 2019

      Interview

      We first spoke with the screening manager and that was fairly easy but the second interview we were asked about a bunch of hypothetical situations and asked how we would handle them. There was really no point in the second interview that we could ask questions about the position. Also they put the job up on indeed with a beefed up hourly wage and then told us during the screening process that it would be 5-7 dollars less than what they advertised on indeed. That to me says the company is not acting very ethical just to get bodies into a job fair.

      Interview questions [1]

      Question 1

      What is a common misconception people make about you?
      1 Answer

      Other Customer Service Representative interview reviews for FedEx

      Account Manager Interview

      14 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at FedEx

      Interview

      They get to know you in the interview with some general conversations, but the core of the interview is a series of behavioral questions. You need to be specific about a particular situation or time & give examples in your answer. Just clearly explain the challenge, what needed to be done to resolve it, the action you took & then the final result of those actions. Be real specific on that last part.

      Interview questions [1]

      Question 1

      Tell me about a time you resolved an issue with a challenging customer?
      Answer question

      Customer Service Representative (CSR) Interview

      11 Nov 2025
      Anonymous employee
      Kamloops, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at FedEx (Kamloops, BC)

      Interview

      Behaviour question like how do you face angry customers? And also why you are interested in this role? Do you have any safety indecent happened with ur coworker explain? What is ur salary expectation?

      Interview questions [1]

      Question 1

      When do you want to join?
      Answer question

      Customer Service Representative Interview

      18 Mar 2026
      Anonymous interview candidate
      Istanbul
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at FedEx (Istanbul) in Nov 2025

      Interview

      It was a fast and average process. Mostly basic interview questions asked and also the interviewer was really nice. There were 2 interviews and also a phone call. The last interview with the manager.

      Interview questions [1]

      Question 1

      Can you tell me about yourself? What motivates you? How do you solve problems at work?
      Answer question