Firstsource Solutions Interview Questions | Glassdoor.co.in

Firstsource Solutions Interview Questions

Updated 11 Apr 2019
135 Interview Reviews

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  1.  

    Patient Account Representative Interview

    Anonymous Employee in Louisville, KY (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Firstsource Solutions (Louisville, KY (US)) in August 2010.

    Interview

    Interview was fairly easy, require typing test, typical interview questions, pleasant interviewers

    Interview Questions

    • Describe a conflict you had at a previous job and how it was resolved   Answer Question

  2. Helpful (6)  

    Patient Account Representative Interview

    Anonymous Employee in Louisville, KY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at Firstsource Solutions (Louisville, KY (US)) in June 2011.

    Interview

    Two part interview, phone interview, and then face to face. Interview was very standard, then asked as well as answered questions. Typing test required. Very extensive background check (very lengthy if you have more than one last name, or have lived in more than two states).

    Interview Questions

    • Questions were very standard. Nothing really unexpected.   Answer Question

    Negotiation

    No negotiation, I was offered an hour lunch or a half hour lunch, that was the extent of the negotiation.

  3.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Firstsource Solutions in July 2012.

    Interview

    Very laid back. Received a phone call from manager scheduled interview. Met with manager and supervisor. Company has changed since interview drastically but overall the interview process is the same

    Interview Questions


  4.  

    Patient Service Representative Interview

    Anonymous Employee in Atlanta, GA (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Firstsource Solutions (Atlanta, GA (US)) in August 2011.

    Interview

    It was the basic interview nothing special at all. Answer basic interview questions. Asked what I needed to know. Review of job description and duties. Research before interview. You will have a drug test Background test credit check.

    Interview Questions

    • Why do you want to work here?   1 Answer

    Negotiation

    Take it or no job.


  5. Helpful (8)  

    Intake Coordinator Interview

    Anonymous Interview Candidate in Baton Rouge, LA (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Firstsource Solutions (Baton Rouge, LA (US)) in January 2017.

    Interview

    Interview process was over-all ok it took over 10 mins to fill out paperwork and go in for my interview once I got into the room for my interview the lady that imterviewed me was very nice ans spoke very we'll with a lot of understanding very helpful also

    Interview Questions

    Firstsource Solutions Response

    7 Aug 2017 – Digital Marketing Manager

    Thank you for taking the time to leave us your feedback. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception


  6. Helpful (3)  

    Team Leader Interview

    Anonymous Employee in Colorado Springs, CO (US)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Firstsource Solutions (Colorado Springs, CO (US)) in October 2014.

    Interview

    Interview Process Initially was very spotty. Completely ill suited for the job they were hiring for. The managers interview was a lot better where they asked a lot more in depth questions. Initially though I just met with the HR team and did a single test or two before saying I passed and would be hired though the details of the job, initially were non existant but I was deperate for work

    Interview Questions


  7.  

    Account Resolution Specialist Interview

    Anonymous Employee in Belleville, IL (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Firstsource Solutions (Belleville, IL (US)) in April 2012.

    Interview

    Tell me about yourself and went through my resume.She asked me what my skills were and asked about my schooling and if I was still interested in continuing full time for school because the job is full time. Basically asking am I done with school and I said yes I'm ready to work full time

    Interview Questions

  8.  

    Guest Service Agent Interview

    Anonymous Employee in Colorado Springs, CO (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Firstsource Solutions (Colorado Springs, CO (US)) in May 2014.

    Interview

    I applied initially for a temporary position for a collection project that was being phased out. The interview process was face to face with one manager. Typically, the company will have you take a computer-based basic skills test to make sure you have the fundamental skills to work in a call center.

    Interview Questions

    • They are almost all behavioral questions: 'Tell me about a time when you went above and beyond for a customer, and what was the outcome.'   1 Answer

  9.  

    Debt Collector Interview

    Anonymous Employee in Belleville, IL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Firstsource Solutions (Belleville, IL (US)) in June 2016.

    Interview

    Very simple and comfortable... I was very surprised at how laid back the interview process was ..they asked questions about my life and they really kept the interview straight to the point and very discreet .

    Interview Questions

    • Where do you find yourself in the company?   1 Answer

    Firstsource Solutions Response

    7 Aug 2017 – Digital Marketing Manager

    Thank you for taking the time and leaving us such great feedback! We love receiving feedback as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced... More


  10. Helpful (2)  

    Data Entry Operator Interview

    Anonymous Employee in Lake Katrine, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Firstsource Solutions (Lake Katrine, NY (US)).

    Interview

    I submitted my resume for review on a local job board. I was contacted by HR for a typing test and interview. I arrived at the Lake Katrine office for my typing review and inteview, and was then interviewed by a floor supervisor.

    Negotiation

    There was no negotiation, starting pay was low- take it or leave it.


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