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Firstsource Solutions Overview

Mumbai
10000+ employees
2001
Company - Public (FSOL)
Staffing & Outsourcing
₹10 to ₹50 billion (INR) per year
Competitors

Unknown

Firstsource Solutions Limited, a publicly held company (Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading provider of customer-centric Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational ... Read more

Mission: To shape the future of the BPM industry by leading the way in transformational technologies and capabilities. To constantly stay ahead of the curve in order to drive growth for customers, enriching experience for employees, value for investors and a positive impact for ... Read more

Firstsource Solutions Reviews

  • "Friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Mumbai
    Current Employee - Team Leader in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firstsource Solutions full-time (More than 10 years)

    Pros

    Very friendly environment and approachable managers

    Cons

    None that I had come across

    Advice to Management

    None

See All 1,233 Reviews

Firstsource Solutions Photos

Firstsource Solutions photo of: “I have been working with FSL for the past 6 years and..."-Ajit Ramesh #Achieve #LifeatFirstsource
Firstsource Solutions photo of: In partnership with Ulster University, Firstsource Academy facilitates Firstsourcers to pursue their academic interests. This year we have Ruairi Bunting as our first two successful graduates.
Firstsource Solutions photo of: In partnership with Ulster University, Firstsource Academy facilitates Firstsourcers to pursue their academic interests. This year we have Sham Chada as our first two successful graduates.
Firstsource Solutions photo of: Grainne OKane, VP HR & COE GTA
Firstsource Solutions photo of: Defeating "Blue Monday" by expressing gratitude for each other
Firstsource Solutions photo of: Defeating "Blue Monday" by expressing gratitude for each other
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Firstsource Solutions Interviews

Experience

Experience
54%
28%
18%

Getting an Interview

Getting an Interview
36%
20%
14%
13
10
4
3

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Associate Interview

    Anonymous Employee in Bengaluru
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a staffing agency. I interviewed at Firstsource Solutions (Bengaluru) in November 2020.

    Interview

    Excellent interview process
    There was totally 2 rounds of interview
    First was hr round
    Second was the Sr manager round
    Also there is a formal online assessment known as AMCAT

    Interview Questions

See All 174 Interviews

Firstsource Solutions Awards & Accolades

  • Large Contact Centre, UK Customer Experience Awards, 2017
  • CX Professional of the Year, UK Customer Experience Awards, 2017
See More

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