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      Fiserv

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      Call Center Supervisor Interview

      30 Nov 2017
      Anonymous interview candidate
      Hickory, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Fiserv (Hickory, NC) in Nov 2017

      Interview

      After I arrived one of the upper management people escorted me to a conference room. On the walk there he told me after the panel interview I would be meeting with other upper management supervisors. Thirty minutes of "Tell me about a time" questions. Very robotic. One of the supervisors on the panel was clearly not having a good day and came across as unfriendly and it was a chore for her to interview. After the panel interview I was told they would be making their decision before Thanksgiving. Although I have contacted the recruiter twice, I have heard nothing. Let me add that the recruiters are very non-responsive. It took me months to finally get the interview. They kept promising me callbacks and never called when promised. Not even close.

      Interview questions [1]

      Question 1

      Tell me about a time.........
      Answer question
      5