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      Fiserv

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      Customer Service Representative (Credit) Interview

      7 Jun 2015
      Anonymous interview candidate
      Hickory, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Fiserv (Hickory, NC) in May 2015

      Interview

      I had my first phone interview and was scheduled for a in person interview. The day of I had an emergency and my kid was put in the hospital. They asked coukd I interview Saturday, the next day. By time I got the email and said yes they told me they where booked but contact the recruiter Monday because they had another class coming up in 2 weeks. early Monday morning I got a email saying they were going with another candidate yet they are still hiring.

      Interview questions [1]

      Question 1

      name a time you had n upset customer and what you did to resolve the problem?
      Answer question