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      Folx Health

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      Senior Customer Service Representative Interview

      15 Oct 2025
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Folx Health (San Francisco, CA)

      Interview

      My experience with FOLX’s interview process was disappointing and unprofessional. The recruiter canceled twice on the same day as our scheduled interviews, then took about a week to follow up with a new time. When the interview finally happened, it was clear they were distracted — they were talking to someone else during our conversation. When I later met with the hiring manager, she seemed disengaged and uninterested, as if my presence was an inconvenience. I was also asked to complete a writing sample, which I submitted promptly, but I never received any acknowledgment or follow-up afterward. It’s mind-boggling to see this level of disorganization and lack of courtesy from a company that promotes care and inclusivity. A simple update or thank-you would have gone a long way.

      Interview questions [1]

      Question 1

      basic questions, they seemed bored.
      Answer question

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