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      Foundever

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      Work At Home Customer Service Representative Interview

      14 Jul 2016
      Anonymous employee
      Accepted offer
      Positive experience

      Other Work At Home Customer Service Representative interview reviews for Foundever

      Work At Home Customer Service Representative Interview

      8 Sept 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview
      Easy interview

      Application

      I applied through other source. The process took 1 week. I interviewed at Foundever in Jun 2016

      Interview

      I was able to schedule an time convenient for me for the interview. I had two phone interviews with a recruiter on different days. The first interview an overview of the pay, information about myself. I had to go to Sitel website and look up the CFO's name & tell her how I found that information and find a Gordon Ramsey recipe on YouTube.The second interview were more situational questions. My recruiter was very nice and friendly.

      Interview questions [4]

      Question 1

      Why do you want to work from home?
      Answer question

      Question 2

      How do you handle confrontation?
      Answer question

      Question 3

      Describe a situation where a customer was confused and how you handled it?
      Answer question

      Question 4

      What steps would you take to make sure your home is free of distractions and noise?
      Answer question

      Application

      I interviewed at Foundever

      Interview

      The interview process was done virtually and online. It was very stress free and easy to complete and follow instructions. overall I really enjoyed the experience and would recommend to anyone looking to apply for a work at home job.

      Interview questions [1]

      Question 1

      what made me a good fit for the job.
      Answer question

      Work At Home Customer Service Representative Interview

      9 May 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Foundever in Jul 2021

      Interview

      It was a long process that took forever. The campaign I worked on changed 3 times due to the time it took to the Lengthy hiring process. If wasnt a hard process just a long one.

      Interview questions [1]

      Question 1

      A time Ali dealt with an upset customer and how C I dealt with it
      Answer question

      Work At Home Customer Service Representative Interview

      26 Sept 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Foundever in Sept 2016

      Interview

      Interview never took place. I completed online assessment/test and then picked a day and time for the phone interview to take place. I never received the call during the time frame. I sent an email to find out why. I got a prompt response and was told it was due to scheduling issues. Anyway I was asked what other days and times I would be available for an interview. I gave them a range of three days and a five hour window for each day. I still never got the call for the interview.

      Interview questions [1]

      Question 1

      Typing speed during the virtual test
      Answer question
      3