I applied online. The process took 2 weeks. I interviewed at GEICO in Sept 2014
Interview
The GEICO location in Katy, TX will be bringing over 2000 jobs to the area over the course of a few years is what I was told. As of mid 2014 about 500 positions had already been filled. From what I witnessed roughly 90% of the positions were filled by African Americans. I am not saying that there is anything wrong with that however the demographic of the west Houston area is around 70% white. I passed the assessment during the initial part of my interview. They test typing speed and how fast you are able to handle customer service tasks. I was interviewed by a seemingly liberal Caucasian male that was transferred to Houston from Buffalo, NY. He had a list of ten or so ridiculous personality questions that he stated he would prefer to get through rather quickly. After insulting me under his breath several times he proceeded to tell me how wonderful it is that GEICO employees can indirectly invest in Berkshire Hathaway stock. He even mentioned that Warren Buffett visits the location every once in awhile to build personal relationships with each individual employee. I have been adjusting claims since 2008 for multiple carriers and was basically told sarcastically that the carriers I previously represented cannot match the benefits that GEICO has to offer. If you are a true insurance professional I would recommend staying away from this opportunity as the GEICO location in west Houston was built for and run by inexperienced amateurs that would otherwise be on the government dime. I was told that I would receive a follow up email after the interview and that I was going to feel "like a kid in a candy store" after starting the job. I never received a follow up phone call or email after I left that day.
Interview questions [1]
Question 1
I was asked if I would prefer to work auto property damage claims rather that liability claims because it pays $45K a year rather than $41K a year.
I applied online. I interviewed at GEICO (Fort Lauderdale, FL) in Apr 2021
Interview
Fairly Easy, they will ask you situational questions that describe your judgement and will allow, them to understand your rationale in very difficult situations. They describe the role of the position and how you will deal with customers on a daily
Interview questions [1]
Question 1
Tell me about a time that you faced a difficult situation and how did you deal with it?
I aced the computer-based test. It was stuff that I knew from my years in retail. During the first interview, I was told that they could not find a manager for the second interview and excitedly told me if I did not hear from them to call them Friday of that week. That day I was sent a denial in an email and was frankly disappointed that they got my hopes up for a second interview.
I applied online. I interviewed at GEICO (Lakeland, FL) in Aug 2020
Interview
Very long interview process. After applying you are invited to do a personality test and run a simulation program to test multitasking. You are then scheduled to do a phone interview that lasts about an hour mostly focusing on what you would do in hypothetical situations and previous work experience. After this, you are scheduled for a role-play interview online which can be very tricky and definitely the hardest part of the interview process, try to read the documents provided thoroughly and take notes. After that you do a video interview with a hiring manager answering further questions. I took me about 2 weeks but you can theoretically schedule everything in the same day.
Interview questions [1]
Question 1
Give an example of a situation where you had to had to persuade a coworker