Phone interview of the basic questions: big focus on leadership, what do you know about GEICO? Then you come into the office for a typing test and assessment. After that you interview with HR where there are a ton of situational questions about persuading someone to do something, more questions about leadership abilities, remember to have questions prepared. I know after they offer you the job it is based on the completion of a cleared background check and a negative hair follicle drug test so you have to be clean for 3 months.