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      Account Manager Interview

      18 Dec 2018
      Anonymous interview candidate
      Mill Valley, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Glassdoor (Mill Valley, CA) in Nov 2018

      Interview

      Applied online, received screening call from recruiter, followed by a call with hiring manager. I thought the call went well but I was completely ghosted by both the hiring manager and recruiter even after attempted follow ups. Had to see for myself that the position was removed from the site at a later date... I assume the position was filled. Echoing what other reviewers have said; I'm disappointed that I wasn't communicated with properly, especially from Glassdoor; a company that is supposed to hold transparency and valuable feedback as core values.

      Interview questions [1]

      Question 1

      Tell me how we ended up on the phone today.
      Answer question
      1
      avatar
      Glassdoor response
      7y
      Thank you so much for letting us know what happened in your process. I have checked in with the AM recruiter because we take candidate communication very seriously. This recruiter has the longest tenure on our team and prides herself on candidate follow up. Given we open these roles regularly, I would ask that you check back in once more with her, and feel free to copy me at julie.coucoules@glassdoor.com. We would love to consider you for a future role.

      Other Account Manager interview reviews for Glassdoor

      Account Manager Interview

      4 Feb 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Glassdoor

      Interview

      The interview process was well structured and transparent, with clear communication throughout. Interviewers were professional, friendly, and asked relevant questions, making the experience smooth, fair, and respectful overall and efficient.

      Interview questions [1]

      Question 1

      my previous experience and how it related to the role
      Answer question

      Customer Service Representative Interview

      6 Jun 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Glassdoor

      Interview

      Fairly simple and easy. Fast until you get to the hiring manager, I have been waiting to find out if I have an offer. Seems like a great place to work.

      Interview questions [1]

      Question 1

      How did you handle an instance where a customer was angry or unsatisfied?
      Answer question
      avatar
      Glassdoor response
      1y
      Thanks for your feedback! I'm happy to hear it was an efficient interview experience. It's critical to us that our candidates hear feedback in a timely manner, so someone on our team should be reaching out to you soon! Best of luck! - Cortney Holloway, Talent Acquisition Manager

      Customer Service Representative (CSR) Interview

      4 Nov 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Glassdoor (Los Angeles, CA) in Jan 2024

      Interview

      Sent an application online and got a call and scheduled an interview. Interview process was seamless but I just need more practice as interviews are definitely a weakness of mine. Good luck to anyone interested. They seem like a great company. :)

      Interview questions [1]

      Question 1

      Tell me about your previous experience
      1 Answer
      avatar
      Glassdoor response
      1y
      I appreciate your feedback on the interview process with us. Interviewing can be intense and daunting, especially when you haven't had one in a while. I thrilled to hear you had a smooth experience with us and we wish you all the best in your job search! - Cortney Holt, Sr. Manager, Talent

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