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      Enterprise Account Manager Interview

      14 Apr 2015
      Anonymous interview candidate
      Mill Valley, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Glassdoor (Mill Valley, CA) in Apr 2015

      Interview

      One word: "Disappointing." From beginning to end, I could not believe I was at the Company I had so admired from afar. The entire experience was lackluster at best. The only upside was working with a great recruiter whom I liked and respected. By way of synopsis, I arrived a few minutes prior to my 1:00 interview at Glassdoor HQ. At the same time I was signing-in, my first interviewer approached me with lunch in-hand, saying "You must be my 1:00 interview. I'm sorry - I just grabbed lunch." This faux pas set the three-series of interviews late by about 10 minutes each - during which time I had to verbally cram my qualifications for the role into no more than 20 minutes, while also addressing their inquiries. The most predominant feeling I left with was that no-one I met seemed at all enthused about Glassdoor. Sure, they SAID they loved the Company; but sans any conviction or emotion whatsoever. Perhaps, they forgot that Human communication is 20% verbal and 80% non-verbal. So, if you are saying something to a person but your body language says the opposite then you're not ... During my second interview with a manager, he stated that he would be taking notes on his laptop, but not to be put-off by it. He wanted to reassure how "attentive" the interviewers are during in-person interviews at Glassdoor - to the point that cell phones are no longer allowed to be brought in to interview meeting rooms. This was due to a prior issue/complaint by an interviewee whom felt slighted by a Glassdoor interviewer paying more attention to his/her phone than to the candidate. I replied, "Great - that makes sense." Only moments later, a cell phone began loudly ringing as I was talking, at which time my "attentive" interviewer embarrassingly reached into his front pocket, retrieved his phone, silenced it, and stuffed it back into his front pocket. All while not saying a word. Unreal. How is that for a complete loss of credibility?! Again, it seemed everyone was saying one thing, and acting out another. I know there are many people at Glassdoor who genuinely love the Company. And, I will continue to use the review services and job community for research purposes. But, my overall impression of the Company is - rightfully - completed deflated.

      Interview questions [1]

      Question 1

      If you had 9 balls, all of the same color and size - but, one weighed more than all of the others of equal weight - using a balance scale and only two opportunities to weigh the balls, how would you go about locating this ball?
      3 Answers
      6
      avatar
      Glassdoor response
      10y
      Thank you for the feedback on your interview experience. We do strive to deliver a positive experience for all candidates that interview with the Glassdoor sales team and we were sad to hear your experience was far less than your expectations. We have reviewed the details of your feedback and have addressed these with our hiring managers to improve our interview process. We appreciate the honesty of your comments as it will help us improve our candidate experience moving forward.

      Other Enterprise Account Manager interview reviews for Glassdoor

      Enterprise Account Manager Interview

      30 Oct 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Glassdoor (London, England) in Sept 2019

      Interview

      I first had a chat with the recruiter. Then a 1 hour zoom with the hiring manager. Then another 1 hour zoom with the hiring manager and 2 relationships managers (sales call/ presentation). Then Glassdoor organised me to fly from Dublin to London to have 3 more separate meetings. 4 different people. After that a final zoom interview with the senior director. As I was suggested for the hunter instead of growth role, I had another meeting with a different hiring manager. Then HR called me and told me I got it.

      Interview questions [1]

      Question 1

      Examples of complex clients I dealt with and how I solved them
      1 Answer

      Enterprise Account Manager Interview

      23 Sept 2019
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Glassdoor (Chicago, IL) in Aug 2019

      Interview

      1. Initial call with recruiter 2. Phone Interview with hiring manager 3. Virtual presentation- deep dive on your background and sales scenarios 4. In person meeting with team, manager and VP of Sales

      Interview questions [1]

      Question 1

      Why Glassdoor?
      Answer question

      Enterprise Account Manager Interview

      1 Apr 2019
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Glassdoor (Chicago, IL) in Feb 2019

      Interview

      Over the course of a month, I went through about six rounds of interviews ranging from a phone screen with HR to a presentation via video conference to an onsite interview. Overall, things went very smooth and I felt comfortable throughout the whole process. Looking forward to starting at Glassdoor!

      Interview questions [1]

      Question 1

      Tell me about a time when you could've handled a client situation better.
      Answer question