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      HGS

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      Customer Service Representative (CSR) Interview

      15 Jul 2025
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HGS (Waterloo, ON) in May 2025

      Interview

      Interview process was quite easy , Started with application and then online assessment test , then they conduct pool interviews, interviews are quite easy, they basically are hiring for multiple candidates and then place them in a pool and hire them in some company afterwards.

      Interview questions [1]

      Question 1

      How do you deal with a difficult customer. How do you stay motivated in job?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for HGS

      Customer Service Representative Interview

      10 Sept 2025
      Anonymous employee
      Quezon City, National Capital Region
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at HGS (Quezon City, National Capital Region)

      Interview

      I was kinda forced by a head hunter, keep saying it would only take 30mins, but took hours. I have to wait for the manager since their shift starts at 9pm

      Interview questions [1]

      Question 1

      If money is not a problem, which place do you want to visit and why
      Answer question

      Customer Service Representative (CSR) Interview

      8 Jan 2024
      Anonymous employee
      Waterloo, IA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HGS (Waterloo, IA)

      Interview

      The interview was easy. Just the general questions that you might get asked when applying for a customer service job. Show your people skills, answer politely, and speak clearly. It's a pretty simply process.

      Interview questions [1]

      Question 1

      Sell me this pen, please.
      Answer question
      1

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