2 rounds.
1. Verbal aptitude
2. HR round
3. Typing speed test
It will be very easy. This is customer support. So, they only look for the communication skills. Easy process to crack. It's a non voice process.
Interview questions [1]
Question 1
Tell me about yourself
Why BPO
How will you handle pressure?
Will you be able to work in night shifts?
What is the difference between customer service and customer satisfaction?
