Infosys Interview Question: How do u handle an abusive cl... |

Interview Question

Associate Consultant Interview Bengaluru

How do u handle an abusive client?


Interview Answer

4 Answers


I will apply the procedure LAST.
L- LISTEN the client carefully, to understand wt his/her problem is?
A- APOLOGIES ,then i apologies him for the difficulties which he had faced with our
S- SATISFACTION, then i will make him/her satisfy by providing the solution of the
T- THANKS, at the end will say thanks to client for giving me a chance to serve himself

manish kumar( on 26-Oct-2012

simple process said in long or operational way...

but nice one...

but what to say still depends on client...

Ali Ahmad SIddiqui on 26-Oct-2012


can you please post all of your interview questions???


Ali Ahmad Siddiqui: on 26-Oct-2012

i do my best

ashar on 04-Nov-2012

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