Juniper Networks interview question

How do you manage different customer requests?

Interview Answers

Anonymous

3 Aug 2020

1. I choose 3 - 5 major objectives we want to achieve with the product in the next year and rate how certain features will impact these objectives from High, Medium, and Low. These objectives could be: 1) the impact of a feature on conversion rate targets, i.e. I want at least 50% of teams in a service line to adopt this tool in 1 year, 2) excitement/engagement from the user (i.e. how likely will a certain feature generate high enthusiasm from a power user), 3) efficiency - will a feature generate efficiencies across user workflows for most users? 2. I get from the design, development, and QA teams what the effort will be to design, develop, and test this feature into a production environment. Again, this can be categorized into a High, Medium or Low effort category (or alternatively, you can use story points if the customer request has enough details)

1

Anonymous

3 Feb 2021

There's quite an extended back and forth in actual interviews for questions like this, so nothing quite like real practice. The Prepfully Juniper Networks Product Manager experts have actually worked in this role, so they're able to do an honest-to-God accurate mock, which really puts you through the paces. prepfully.com/practice-interviews