I applied online. The process took 2 weeks. I interviewed at IKEA (Edmonton, AB) in Oct 2014
Interview
applied week later got a phone call short interview called in for in person interview..there were 2 people present at the interview short and sweet interview, filled up the paper work after the interview for background check
Interview questions [1]
Question 1
tell me about a difficult situation with a customer and how you handled it
Self Introduction,
Ask about experience of customer service (give an example how to satisfy customer need and make them happy), your current home furnishing and improvement , idea of team work
Starts with group interviews that are activity based. Getting involved and showing your values and personality is a must. Then 1:1 interviews done with management all based around IKEAs values.
Interview questions [1]
Question 1
How is sustainability important or how have you shown it