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      Customer Support Specialist Interview

      15 Jun 2016
      Anonymous interview candidate
      New York, NY

      Other Customer Support Specialist interview reviews for Indeed

      Customer Support Specialist Interview

      3 Oct 2016
      Anonymous employee
      New York, NY
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at Indeed (New York, NY) in May 2016

      Interview

      Initial phone interview followed by quick half hour interviews with different team members in the office. Next came a task related test, then another interview round at the office. Very friendly team.

      Interview questions [1]

      Question 1

      Tell me about a time when you had conflict within your team, and how you resolved it.
      Answer question
      Positive experience
      Average interview

      Application

      I applied through university. The process took 3 weeks. I interviewed at Indeed (New York, NY) in Sept 2016

      Interview

      I met a recruiter at a local career fair and we had a phone interview the next week. It lasted apx. 45 minutes. The recruiter had high-energy and asked very in-depth questions. They promptly scheduled a 2-hour Skype interview/ job shadow combo for the next week. Their process moves very quickly.

      Interview questions [1]

      Question 1

      What is your ability to communicate detailed information to customers in a quick and concise manner?
      Answer question