I applied online. The process took 2 weeks. I interviewed at J. Crew
Interview
Recruiter was easy to talk to and was very conversational. I was given a subsequent interview that went very well. I was told that they "loved" me. About a week after both interviews, I was told that I "would be contacted next week to get everything finalized" and that "everyone loved me" and that I would "be a perfect fit". This lead me to believe that I had the job. I was contacted later than I expected and was told "We had some last minute internal interest so we are offering you the position of Key Holder". The recruiter previously implied that I would be offered the AM position so this was extremely surprising and disappointing. The recruiter let me know that there was an "11th hour internal candidate" who they decided to give it to. I turned the job down. I was extremely turned off to the company. I appreciate that J.Crew values promoting internally but I felt like my time was wasted and I was mislead. Also, I was specifically told earlier in the process that there "were no internal candidates" so I was doubly surprised when I was given the news.
Interview questions [1]
Question 1
J.Crew seems to be very customer oriented, which is fantastic, so the interviews are very focused around how you train and develop your team to deliver great customer service.
How did you correct an issue with a subordinate associate?
What kind of leader do you want to work for?
Pretty straightforward, know the brand values, their style and competitors. Have in mind how you would style a customer and the questions you would ask them. Also know your managing style and words to describe it.
Professional and fairly simple. I didn't feel like there were many curve ball questions. It helped that I had previous experience in the position in a different company. At the time, it was a helpful position to accept.
Interview questions [1]
Question 1
(It's been years, but I believe some questions were standard...) How do handle certain situations...
Store interview then regional. In person or phone/zoom. Must make it past first store interview to move on to next. Short in length of time. Typical questions. Friendly demeanor by interviewer.
