The process took 1 day. I interviewed at Kohl's (Sacramento, CA) in Aug 2011
Interview
I applied two weeks ago through a Walk-In and got called in for a 'group interview.'
For half an hour I was in with four other candidates interviewed by a panel of five
who wrote whatever you answered down on a clipboard and graded it. They asked
each person questions like "How do you feel about credit card solicitation?" and
mainly situational questions on evaluating what your actions as to how you would
align them with their values. Each person was asked the same question.
After that we waited for them once they were finished in another room to come back
dismiss a few of us and keep others for certain reasons but really because they were
the ones hired and the ones dismissed were not hired. In the end they stated that
they would contact within two weeks if needed because they had more candidates to
interview as well possibly the chance for a second interview. Which never happened.
Group interviews are mainly short and do not give you much of a chance to show your
own enthusiasm except an easier chance for employers to narrow down what they see
valuable for their company quickly eliminating possible candidates. Chances to impress
the employer would be to come up with a different detailed and unique answer then the
one who answered it last that sets you apart from the others.
The hiring manager was completely unprepared and ignorant. He was rude and had a bad attitude. I could definitely tell he hated his job. He didn't know how to answer any of the questions I asked him at the end of the phone interview, especially ones regarding the company or industry (ex: company outlook, industry trends).
Really easy, just asked about me and how I work with others. It was a phone interview and it was fairly quick, I ended up getting the job. I would say the interview was easy.
The interview itself was very short and over the phone. The manager asked about a situation where you had to step up because of a customers rude behavior and things about yourself
Interview questions [1]
Question 1
Tell me a time you had to step in and take charge of a situation