I applied online. The process took 3 weeks. I interviewed at Kohl's in Dec 2012
Interview
I applied online and received a phone call a couple days later asking for an interview, we set a date and i went in dressed with dark gray slacks black dress shoes, black dress shirt and a silver tie. I was asked common question posted here on glass door. ex. time you handled a difficult customer, what you did on a day to day basis, why kohls etc. Surprisingly it wasn't a group interview it was one on one, i filled paperwork and was told to come for a second interview the next friday, i went in early again and met the woman we interviewed again similar questions and she discussed the pay, explained that it was seasonal etc. I turned the papers they gave me to fill out references and to submit to a background check she told me they would call for orientation, still haven't got a call.... I gave up on them. Their loss however i got an interview at macy so hopefully that one will go well i'll post on here after it goes this Wednesday.
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
