Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Hickory, NC) in Oct 2011
Interview
The interview was VERY laid back. It was a group interview around the holidays, so it was kind of hard to stand out. The main thing to worry about is not saying "same as her/his answer". Be creative and original. But, they hire anyone around the holidays. If you do good and get credit, they will keep you.
Interview questions [1]
Question 1
It was difficult for me because I didn't have any retail experience. So, when they asked "Describe a difficult situation you have had with a customer and how did you handle it", I just put what I would have done in a difficult situation.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
