Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 1 week. I interviewed at Kohl's (Kalamazoo, MI) in Aug 2013
Interview
The interview is a group interview and pretty laid back. Kohl's looks for someone who is very customer service oriented and someone who has an inviting personality.
During the group interview, we're all asked the same question and go around the room, one after another, and answer. When answering, even if you feel the same way about an answer as someone else, try to word it in your own way!
Kohl's also looks for people who are professional but who also know how to have fun. Make sure you're relaxed during the interview, be yourself, and you should be fine.
Interview questions [1]
Question 1
"Describe a difficult situation in a past job" was probably the most difficult. Try to answer the question with a positive outcome.
Other than that, the questions were pretty simple.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?