Kohl's Customer Service Representative (CSR) interview questions

I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.

A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.