Liberty Mutual Insurance Inbound Sales Agent interview questions

Confusing and unclear what the managers were looking for. I had a resume that matched the job description, references, and a referral from a current employee. Many steps in the process before finally coming to an interview with two hiring managers on different teams. They both sat down with laptops and typed out my responses as we talked. Very intimidating. Reminiscent of an audition, they held poker faces the entire time.