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    Liberty Mutual Insurance Reviews

    Updated 21 March 2019
    3,914 reviews

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Liberty Mutual Insurance President & CEO David H. Long
    David H. Long
    1,734 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Difficult to achieve work/life balance" (in 276 reviews)

    • "No work life balance, overtime is sporadic so usually not enough time in the day to complete necessary task" (in 58 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (7)

      "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Great benefits (work flex schedules, maternity/paternity leaves, etc.); Good culture with intelligent employees; Forward thinking Company

      Cons

      Some people are not fan of change which may be constant but it will help the Company evolve

      Liberty Mutual Insurance Response

      10 Jan 2019 – Chief Talent and Enterprise Services Officer

      It's great to hear that you're happy here. It's encouraging to know you appreciate our benefits and culture and enjoy working with your colleagues. We rely on employee feedback to continue learning... More

    2. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Relationship Manager in New Delhi
      Current Employee - Relationship Manager in New Delhi
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time (More than a year)

      Pros

      Great company to work with

      Cons

      No MNC Culture, no HR team zone wise

      Liberty Mutual Insurance Response

      15 Feb 2018 – Talent and Enterprise Services

      It's great to hear that our employees feel confident and valued. Thanks for sharing!

      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs

    3. "One of the most progressive companies"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Training Manager in Mumbai
      Former Employee - Training Manager in Mumbai
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance full-time (More than a year)

      Pros

      Awesome work culture
      Good pay
      Employee friendly

      Cons

      Slow growth
      People at branch level may suffer from fomo

      Advice to Management

      None

    4. "Liberty Mutual's MBA Corporate Development Program"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Liberty Mutual has a general management development program for MBA students called the Corporate Development Program. This program provides best-in-class compensation and benefits. Alumni of the program are successful and respected across the company. Liberty has a pension on top of the usual 401(k), and more than one month of annual leave days per year. To get into the program, candidates go through an extremely thorough evaluation process and interview with the CEO, BU Head, or other senior executive.

      Cons

      Liberty's Corporate Development Program is not always the top choice of talented MBA students. Usually MBA-types want to go into jobs in consulting, technology, banking and other financial services, CPG, and health care. The property & casualty insurance industry has an enormous demand for MBAs.

    5. "Very Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Disapproves of CEO

      Pros

      very good process oriented company

      Cons

      i am feeling cons has not been required

      Advice to Management

      not req

    6. "A great place to start your carer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Software Developer in Hyderabad
      Former Employee - Software Developer in Hyderabad
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance full-time (More than a year)

      Pros

      They offer excellent compensation and attractive salary.Liberty Mutual has great reputation in the family.

      Cons

      The company culture is not especially for fun.

      Advice to Management

      Provide some extra benefits to your employees.

    7. "nice"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Manager in Gurgaon, Haryana
      Current Employee - Senior Manager in Gurgaon, Haryana
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time (More than a year)

      Pros

      provide a good opportunity for freshers

      Cons

      bad food health and other things

    8. Helpful (18)

      "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Auto Claims Adjuster in Chandler, AZ (US)
      Former Employee - Auto Claims Adjuster in Chandler, AZ (US)
      Positive Outlook

      I worked at Liberty Mutual Insurance full-time (Less than a year)

      Pros

      Great people, company, benefits and pay. Work from home after 6 months. Great hours if you are up to date on your work and flexible with when you come in and leave. You can choose your own hours.

      Cons

      As an adjuster, there is more work than hours in a day. You may be willing to put in the extra time but they don't want you to since you have to claim it, understandably they don't want to pay overtime if possible. Many employees would just put in the hours and not log them. Stress levels are high since its too easy to get behind and catching up can take weeks. Miss one day and your behind for a minimum of a week. Usually I saw people take a day or two off and somehow not get turned off on claims so when they came back they had new claims when they shouldn't have. Makes you never want to take a vacation.

      Liberty Mutual Insurance Response

      29 Jan 2019 – Talent and Enterprise Services

      Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like... More

    9. Helpful (1)

      "Overall good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Corporate Counsel in Boston, MA (US)
      Current Employee - Corporate Counsel in Boston, MA (US)
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time (More than 3 years)

      Pros

      Starting to institute flexible working arrangements. Good parental leave policy.

      Cons

      Management is resistant to change and new ideas despite advocating for thinking outside the box.

      Advice to Management

      Implement ideas brought byindividual contributors; they’re on the front lines and know what works and what doesn’t. Be clear and consistent regarding what is required for advancement.

    10. "Great Company - Middle Management has high turnover"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Claims Adjuster
      Current Employee - Claims Adjuster
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time (More than 3 years)

      Pros

      Great company to work for. Great support for their employees. Competitive salaries

      Cons

      Middle management has high turn over rate. Lower tiers are over worked