The process took 1 week. I interviewed at Liberty Mutual Insurance in Jan 2012
Interview
Submitted an application online and was immediately required to fill out a questionnaire. I received a phone call about 2 days later to schedule a phone interview which lasted about 30 min.
Interview questions [1]
Question 1
Tell me about a time where you played a leader and had to confront a teammate who wasn't doing his or her job successfully
I interviewed at Liberty Mutual Insurance (Dallas, TX)
Interview
Did not follow up, very difficult to schedule interview and get in touch with interviewer. Scheduling platform kept failing. Interview process was straight forward, did not follow up with me afterwards so i have no idea what happened.
I applied online. I interviewed at Liberty Mutual Insurance in Dec 2025
Interview
It was just awful. She called two hours earlier than scheduled, and I couldn’t understand half of what she was saying because her accent was so strong. The communication was so unclear that answering her questions became almost impossible.
Interview questions [1]
Question 1
Tell me about a time you had to help a customer out with a difficult situation? How did you resolve it?
Initial screening then two rounds of interviews. Your typical interview with STAR questions - focus on answering specifically using I. Focus on the situation/task, action taken, & result of that action.