I applied online. The process took 4 weeks. I interviewed at Lidl (Halifax, England) in Aug 2017
Interview
Online assement then an interview in person which was straight forward and made me feel at ease.
The interview process was any easy back and forth talking about situations that could arise and what you would in such situations.
Example would be if a customer wanted an item we no longer stocked.
It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.
Interview questions [1]
Question 1
What would I describe excellent customer service as
First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.
I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sept 2024
Interview
It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work for Lidl
Describe a time when you’ve given exceptional customer service.