I applied through a recruiter. The process took 1 week. I interviewed at Lyft (Nashville, TN) in Oct 2016
Interview
I applied for a few positions online, and a Lyft employee called me the next day for a short phone interview. It was basically to make sure you are not a robot. They invited me to the office the following day for a group interview. Do not be surprised or intimidated by this. We all chatted and did a simple task together before a speed dating interview style session. It felt very professional, but relaxed at the same time. The whole process was pretty quick, because I was invited back the next day for a final in person interview with a few role plays and was offered a job after that.
Interview questions [1]
Question 1
How would you describe your personal brand in three words?
When was a time you had to complete a task that you were stressed about, or didn't feel prepared for?
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Interview questions [1]
Question 1
Standard customer service questions. No curveballs.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Sept 2019
Interview
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Nov 2018
Interview
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.