Lyft Reviews

Updated Sep 25, 2022

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Found 1,282 of over 3,996 reviews

3.9
75%
Recommend to a Friend
76%
Approve of CEO
Lyft CEO Logan Green
Logan Green
654 Ratings
Pros
  • "They’re always there to help you when you need they are there for the drivers as well as passengers(in 174 reviews)

  • "Flexible hours that you can choose(in 163 reviews)

  • Cons
  • "Some passengers were the absolute worse(in 275 reviews)

  • "The lack of ability to see the final destination of the rides(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Lyft

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    1. 5.0
      Current Employee

      Good

      Oct 4, 2021 - Consultant in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good opportunity to learn in career

      Cons

      Pay may not be competitive

      Be the first to find this review helpful
    2. 4.0
      Former Employee, more than 3 years

      Good WLB, but needs to get better at prioritization

      Jun 14, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work-life balance - The founders care about employees and the most humble unicorn founders I have seen

      Cons

      - It feels like the company over indexes on 'being nice'. Needs to trim areas of the business that aren't valuable

      1 person found this review helpful
    3. 5.0
      Current Employee

      Great company with a mission

      Mar 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome place to work. Fantastic coworkers.

      Cons

      None I can think of

      Be the first to find this review helpful
    4. 5.0
      Former Employee

      Community Associate

      Feb 3, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, genuinely helpful management, full benefits

      Cons

      Deal with irate drivers very often.

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    5. 4.0
      Current Employee

      generally good

      Sep 25, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for product management starting out

      Cons

      Leadership goes back and forth on strategy, very reactive to what is happening in the market

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    6. 5.0
      Current Employee

      drive Lyft

      Sep 25, 2022 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's great money in vegas!!!

      Cons

      car maintenance , gas prices.

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    7. 4.0
      Former Employee

      Not a bad place

      Sep 25, 2022 - Customer Service Representative in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed working here, also a perk to have dogs

      Cons

      Hours and phones could get annoying

      Be the first to find this review helpful
    8. 4.0
      Former Employee

      Guidelines.

      Sep 24, 2022 - UPS Feeder Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management can do better by listening to the riders..

      Cons

      Don’t listen to much of the riders who’re mostly rudes and liars on the drivers .

      Continue reading
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    9. 5.0
      Former Employee

      Experiences With Door Dash/Lyft

      Sep 23, 2022 - Chauffeur 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You Can Drive when you want

      Cons

      Need more support with gas cards

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    10. 4.0
      Current Employee, more than 1 year

      Nice company

      Sep 23, 2022 - Rideshare Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Laid back, no minimum number of rides to get bonuses

      Cons

      Better than other rideshare firms

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    Viewing 1 - 10 of 1,282 Reviews
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    Lyft Reviews FAQs

    Lyft has an overall rating of 3.9 out of 5, based on over 3,996 reviews left anonymously by employees. 75% of employees would recommend working at Lyft to a friend and 52% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Lyft employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Lyft. This rating has decreased by -5% over the last 12 months.

    75% of Lyft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lyft 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

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