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      Social Media CE Associate Interview

      12 Oct 2015
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Lyft (Nashville, TN) in Oct 2015

      Interview

      My interview experience was a 2-part process. I submitted my resume and was called in for a preliminary interview. I was asked to show up at 9am, and it was me and around 6-8 other individuals, all of whom I assumed were going for the same position. Granted, Lyft is opening a brand new office in Nashville, so they're looking for multiple hires, but I was unsure if this particular interview session was for a single position or several. The day started out with a short, 5-minute presentation explaining what Lyft is and what the company is all about. We then partnered up with another person who was attending the session (another job hopeful), asked them a few questions as instructed by the person running the session, and presented that information to the group from the front of the room. So we weren't introducing ourselves; someone else was. After that, we were separated in to areas of the room, each person to a table, and they began a speed-dating sort of rapid-fire interview where Lyft employees would switch seats every few minutes. I ended talking to 3 separate people, and they were all really good about asking varied questions. I never had to say anything more than once. That was the end of day 1. That afternoon, I received an email requesting that I show up for a 2nd interview. They provided a time and place (they're currently working out of a temporary office while the new office is put together), and I went. The first 30 minutes was designated for a scenario role-play. I was given 2 scenarios, and I had to call the person who had the issue and try to solve whatever was going on. Pretty cut and dry stuff. Following that, I met up with a manager who essentially had a conversation with me, checking in to see if I was still interested, how I felt about the company and the position, and such, and he showed me around the empty space that would soon be the official office space. My next interview of that day was with my direct manager. It was mostly very conversational, but he also asked pointed questions about how I dealt with stress, my management style, and such. Mostly, it was a get-to-know-you, casual interview. From there, I was done. I received a job offer later that day.

      Interview questions [3]

      Question 1

      Why did you apply for a position with Lyft?
      1 Answer

      Question 2

      What 3 apps do you most use on your cellphone?
      Answer question

      Question 3

      What was one customer experience that left you feeling good and taken care of?
      Answer question
      10