I applied online. The process took 2 weeks. I interviewed at Macy's (Roseville, CA) in May 2014
Interview
I applied online to be a Clinique Counter Manager. Basic online application with personality test. After a couple days I received an email to schedule an interview online. I went in for my interview a week later. The email directed me where to go and when I got there I had to find someone to talk to. They told me to wait at the end of the hallway where my interviewer was at least ten minutes late. She took me to a private room. I did not like the vibes of this woman. She was standoffish and seemed snobby. I'll admit I'm not very good at interviews since I have not been on many but I was very qualified for this job since I have been in the cosmetics department of a drug store for 8 years and a manager of the department for 4. I told her I am cross trained and often split my time in four different departments including photo and pharmacy and that I would be very excited to be able to focus my time and manage the cosmetics counter and she seemed to take that as me hating multi tasking. And then she mentioned that the hours would be constantly changing and I would be close opening a lot as well as being on call and floating between all departments in the store. Apparently I was not interviewing for counter manager after all? In response to one of her questions I said we had a new girl that was shy that I was doing well to bring her out of her shell and she was becoming a good sales person. She was outraged that they would higher a shy girl. Umm sorry I don't do the highering but did you hear me say I was successfully training her? This lady frustrated me so much I just gave up! It didn't go well, I didn't hear back and I didn't try to contact them. Someone eventually called me to offer me a job three weeks later and I didn't even bother.
Interview questions [1]
Question 1
How would you tell a customer about a product if you know nothing about it? I said you read the information on the package. She said that was good and most people get that question wrong.
Recieved phone call to come in for in-person interview. Was told to expect an email from the brand tep for a 2nd and final interview. This didn't happen. I followed up a few times to ensure I hadn't missed any communication and was blatantly given the run around and lied to by the hiring manager. She didn't make eye contact during the interview and yawned several times throughout. Had they not wanted to move forward with me then they should have communicated next steps properly vs telling me lies that I'm still being considered and should hear from the rep soon for my 2nd interview. I wouldn't trust working for an individual who's communication and behavior just demonstrated they lack proper training and skills themselves to communicated with applicants. If I can't trust that what you tell me is 100% true at face value then I'm afraid it would have been a bad start to a relationship anyway. Disappointed in my interviewer and the folling communication and lack f respect and integrity shown to me.
After 30 minutes of sitting in waiting area for the interviewer to come(and me getting no response when I reached out to let the person who set up the interview know Id been waiting), I got up and left. Complete disregard for my time.
The Store Manager was kind and informative. The interview process was fast and there was a second interview with the ASM, In person for both interviews, and there was little time between communication and interviews.
