Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Macy's reviews | Macy's jobs | Macy's salaries | Macy's benefits
      Macy's interviewsMacy's Retail Support Associate interviewsMacy's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Gymshark
      4.1★Compensation and benefits

      Retail Support Associate Interview

      9 Dec 2014
      Anonymous interview candidate
      Ventura, CA

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Ventura, CA) in Oct 2014

      Interview

      I applied online and was emailed the next day about scheduling an interview online. I went in for an interview a few days later. The interview went well, she asked basic questions such as tell me a time when you saw a coworker do something they weren't supposed to do, tell me about your previous work history. She explained the position and how it was going to be only 10 hours a week. Everything was going well and I felt like she really liked me, but all of a sudden she stepped out for a bit and when she came back she said the position was not available but that she would like me on her team (the sales team), but that there also wasn't a position available for that at the time. She liked how I was dressed and maybe she saw me as a personable person so I took it as a compliment, however, I don't like talking to people and I don't believe in selling people things so I would never take that position if they ever did call back. Overall I was kind of disappointed that they interviewed me for one position that I wanted only to tell me it wasn't available but that another position that I would never do might be available in the future. Very confusing.

      Interview questions [1]

      Question 1

      Do you prefer to work alone or in a team?
      Answer question
      2

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer