I applied online. I interviewed at Macy's (New York, NY) in Aug 2021
Interview
It was a bunch of set questions. Interview time may also be pushed back due to management not being on time. Also Macy’s is very anti union despite the fact that they say it’s your own decision
Interview questions [1]
Question 1
Typical questions such as how do you work as a team? Are you comfortable making sales goals
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
I applied online. I interviewed at Macy's in Mar 2026
Interview
Very friendly HR staff over the phone but the online interview app wasnt working after the first few questions, and the phone interview asked what felt like the exact same question to tell them a story four times in a row.
Interview questions [1]
Question 1
Tell us a time when you made a customer feel welcome.
They have a pretty basic interview process. There are two interviews, one with a human supervisor and another with the jewelry supervisor at seperate times so you will have to come in multiple time to interview.