I applied through university. The process took 1 week. I interviewed at Marriott International (Princess Anne, MD) in Mar 2018
Interview
Marriott International visited my school Campus and were recruiting students for Summer Internships. I applied and was extended an offer to interview with them the following day. I interviewed last week Thursday and received a call from them on Tuesday of this week to talk about Locations. I’ll be interning at the JW in Tuscon, AZ in the Food and Beverage Department. Looking forward to being immersed in their culture and becoming a Marriott employee for life.
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.