I applied through a staffing agency. I interviewed at Maximus (Rochester, NY) in Jul 2016
Interview
They will ask to tell them little about you and go with series of questions for interview. They will also ask behavioral questions and look at facial and hand expressions. Please sit straight during interview, do not slouch and be confident in your answers
Interview questions [1]
Question 1
Describe a time when you had a difficult customer, how did you handle
I applied online. I interviewed at Maximus (Kingston, NY) in Jan 2021
Interview
Using Zoom application I had a lovely interview by the area manager and regional supervisor. They were kind and polite and caring, asked reasonable questions, and gave very good responses to my questions as well. I felt cared for as an individual, not at all like a number as other competitors have made me feel.
Interview questions [1]
Question 1
How I would handle customers who call and are upset?
