I applied online. I interviewed at Maximus (Boise, ID) in Jan 2014
Interview
Are you breathing, do you know English and do you have any issues working odd hours/days. Your typical phone interview just to feel you out, after which you are invited to the (ex HP) campus now pretty much a building for hire. This interview process is typically used to make sure you have the ability to learn the specifics on the ACA.
Interview questions [1]
Question 1
See above. Your typical CSR questions ranging from past experience to your standard "how would you handle" questions.