I applied online. The process took 2 weeks. I interviewed at Natural Spa Factory
Interview
I was initially emailed by the hiring manager asking me to complete a design task where I would redesign a label for one of their products. This email came through late on Friday afternoon, with the deadline set for 9:00am on Monday morning, requiring for the work to be completed over the weekend. It should be noted, that completion of this task would not necessarily lead to an interview.
The task was completed within the deadline, and submitted via email to the hiring manager on the Saturday.
Over a week passes and there is no form of confirmation from the hiring manager to acknowledge that they had received the email and design work. So after a week passes, I sent a follow-up email asking for confirmation that they had indeed received it. Within about 15 minutes, they replied stating that 'they appreciate me taking the time to complete the task, but I was not successful in getting an interview'.
I emailed back asking if they could provide feedback on the design work I had completed for them, but they did provide any kind of feedback nor reply further.
This interview was rated as a negative experience because:
- Due to the given deadline, the task had to be completed outside normal business hours.
- They did not send any kind of acknowledgement after the completed design work was sent to them.
- They did not provide any kind of feedback on the design work that was done for them, even when asked to provide.
Interview questions [1]
Question 1
To complete a design task to redesign a label for one of the company products.
I applied online. I interviewed at Natural Spa Factory (Bath, England) in Nov 2021
Interview
The interview process started off really positively, an hour after applying in the evening I got an email looking to book a video interview the next day.
We talked through the role and they asked some questions about my CV.
After the first online interview I was emailed and through to the next stage and they set me a small task to bring with me to a final interview a few days later.
I came to the office for the final interview, I was shown around the site. When I walked around the office no one looked up, it was fully silent with no music or radio on, this was the only worrying sign I found while being at the offices/warehouse.
At the end of the interview I was told there just needed to be some final confirmation calls and then all they needed to do with to write up a letter offering the job. Before I was even home I received a call asking the earliest dates I could start ( this was the normal 4 week notice period). They made it clear they were really keen for me to start as soon as possible before Christmas.
After I had given this information I heard nothing back, on a few occasions he messaged me on WhatsApp to say he would be back in touch but nothing ever came from it.
I was awaiting a response and putting off other job offers because I felt I had been offered a job with the language and texts I was sent afterward.
I never heard anything back after the two interviews and a few WhatsApp texts promising they would ring me.
I wouldn't recommend wasting your time interviewing for the Natural Spa Factory, they don't have the people skills to be the large successful business they dream of being.
The way you choose to treat people really will reflect the way you are and your true values. I would really think twice before applying to the Natural Spa Factory!
Interview questions [1]
Question 1
Where do you see yourself in 5 years' time?
What would a bad first 6 months in the role look like to you?
I applied through a recruiter. The process took 2 weeks. I interviewed at Natural Spa Factory (London, England) in Feb 2021
Interview
Chat interview going through the Cv and career live. Not too in detail.
The interview was not too long and the questions were normal. I didn’t get the job so I think my profile was not good for what they were looking for
So sorry the agency did not give you proper feedback. I am sure they will be delighted to pass on any details please do get in touch with them directly. We do get a vast amount of applications and we wholeheartedly agree, any candidates taken to interview process should get full feedback as to why they are not succesful. If you want direct feedback from us please get in touch with HR@naturalspafactory.co.uk we will get someone to email you back.
Top companies for "Compensation and Benefits" near you