Nokia Technical Support Engineer interview questions

Collaborate with various stakeholders from the development, sales and other test teams to understand requirements and expectations Plan the building of, or add to the existing network topology required to test the use cases Configure hardware, features, traffic generators and other tools to emulate the required environment Execute exhaustive testplan, focusing on potential weaker areas, performance and realistic scale Troubleshoot failures and performance shortcomings and work with the development team on reproduction, root cause analysis, fix verification and bug/limitation documentation Communicate and present results to various stakeholders while providing feedback and recommendations on potential design and performance improvements Interact with sales team and customers to answer questions, handle ad-hoc requests and run small demos Collaborate with peers to cross-train on new technologies and improve team effectiveness Help the TAC team with escalations reproductions efforts when needed